Recently I got an idea to write a post about one of my credit cards and maybe earn some money with it. I used the bank's internal messaging system to ask them if they have an affiliate program.
This is the message I got in response:
Are you #$%@ kidding me?! Affiliate and affiliated is not the same word you moron! If you don't know something, google it instead of sending back some retarded response.
Am I gonna call and complain? I plan too. Then again I'm reaaaaaally lazy. But I am planning to...
This is the message I got in response:
We are writing in response to your recent inquiry.
We would like to inform you that, Chase is affiliated with
various programs. However, if you would like information
about a specific program please provide more details for
us to assist you further.
If you have any further questions, please reply using the
Secure Message Center.
Thank you,
Reshma Parswanathaiah
E-Mail Customer Service Representative
We would like to inform you that, Chase is affiliated with
various programs. However, if you would like information
about a specific program please provide more details for
us to assist you further.
If you have any further questions, please reply using the
Secure Message Center.
Thank you,
Reshma Parswanathaiah
E-Mail Customer Service Representative
Are you #$%@ kidding me?! Affiliate and affiliated is not the same word you moron! If you don't know something, google it instead of sending back some retarded response.
Am I gonna call and complain? I plan too. Then again I'm reaaaaaally lazy. But I am planning to...
Maybe they just don't have real people reading the messages. Maybe it's a computer program that just scans for words, gets a basic idea of the message and replies back automatically. I think I remember seeing an article about that with G-mail, where they'll learn your writing style and reply to your e-mails for you. But then again, I think that was a joke?
ReplyDeleteYeah right, wishful thinking.
ReplyDeletebtw, click on CADIE's link and notice the date at top :-P
ReplyDeletelol, yea now I remember, it was an April Fools joke.
ReplyDeleteWow, lol. Gotta love the English language. And you gotta 'love' the people who don't know it :P. I'm not sure what my opinion is about the matter. If this woman (Guy? I'm unfamiliar with Indian{?} names lol) has to respond to hundreds, or even dozens of these questions a day/week, I can see how such an error could occur. She skims through the email, picks up the main words, and rattles off a response. Excusable from one customer's point of view? No. But in the bigger scheme of thing it's definitely understandable, no?
ReplyDelete