Wednesday, June 25, 2008

USPS doing their work

When I speaking with the local branch manager about the incident in the previous posts, he told me that they're doing their work and everything else is none of their problem. Here's another example of USPS doing their "work".

Monday, June 23rd, I dropped two netflix envelopes, into the same mailbox and at the same time. This was after the 9AM pickup and before the 3PM pickup. Netflix received one dvd on the 24th and the other on the 25th.

Since this was a Monday, I assume that most of the mail was dropped off on Sunday and Monday morning and was picked up and sorted by 3PM. There are very few mailboxes with 3PM pickup and also Monday was a business day so there shouldn't be too much mail to sort through by the time they got my envelopes. So what could possibly happen that would cause two pieces of mail that were sent at the same time to arrive a day apart? Incompetence. Let's not forget this is the same branch where I had to wait for around half an hour each time I came there, regardless of time of day, day of week or length of line.
Posted by at 1:20 PM
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17 comments:

  1. I have my own beef with Netflix. It might be post office, or it could be Netflix - I am talking about the reason for receiving two movies mailed simultaneously on two different days. I have noticed that many times I mail more than one movie, the same thing happens. They receive one movie on one day, and another movie a day or even two later. There was a lawsuit a few yrs ago that alleged that Netflix treats customers who rent often worse than those who barely rent. it was settled.
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  2. First time this happened to me. I've mailed two movies back at end of week before and got two new on Saturday.
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  3. We used to rent pretty heavily in the summer. And at some point it occurred to me that Netflix must be losing money on us b/c postage in itself would be more than our fees. I guess the same thing occurred to Netflix, and we started noticing that new titles are not available often to us (when they are available to my friends living in the same neighborhood), and that returns are processed slower. And if I mailed out two movies, one of them would VERY often, at some point almost always, be processed a day later than the other one. I understand why they are doing it, and at some point they have changed the contract so that one cannot sue them for these practices. Lately, when we are renting much less, things had become a bit better. But still not as good as they were when we just signed up.
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  4. We end up getting 2-5 movies per week. We have teh 2 at a time plan.

    If you renting so much that they start limiting you, go outside! It's sunny!
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  5. I guess you didn't read my comment carefully. i said it was in the summer, two years ago, when I couldn't go outside for various reasons, but thank you for caring. Secondly, we didn't rent THAT much, about 4-6 movies a week. That was close enough for Netflix to start losing money on our membership. And lastly, you are assuming that we watched everything that we ordered. And we didn't. If I don't like the first fifteen minutes of the movie, I don't bother watching the rest.
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  6. Trailers?
    I usually know what I order and even if it's so-so, would watch.

    Check the movie on imdb and comingsoon.
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  7. You are a better person than I am. And finding out about a movie before watching it - who would've thought?
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  8. Stick to stupid action and stupid comedy and you always get what you expect.
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  9. I don't watch either genre.
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  10. See, that's why you end up being disappointed with the movies you rent.
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  11. When I used netflix I had great service with them. I knew exactly when the DVD's would come so I knew which days to mail them out so they shouldn't arrive on shabbos. They always came 3 at a time, never separated. But its been a while since I rented movies, so could be their service got worse, but when I had it I was impressed by their efficiency.
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  12. What's teh problem with it coming on Shabbos?
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  13. Moshe: well...I'll skip the main reason.
    onto the second reason, because then I'd have to wait the whole shabbos to watch it, this way if I get it on a weekday I can watch it right away.
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  14. If you have mail coming in every Saturday anyway, what's teh main reason? Unless you don't and you're in a one family house.
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  15. What do you mean?
    I'm in a one family house, the mail usually comes sometime between 11-1, usually when were eating our mail, then everyone rushes to the door to look at the mail and see if they got anything.
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  16. You eat your mail?! Why?!

    Is your family also 1st in line for pizza after Pesach? Mail came, big deal. You can't watch the movies and you can't open the envelopes. Enjoy your food.
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  17. I meant "meal".
    No, my families not like that. Actually my father's very into "don't make it into an emergency" kinda thing, not to wait last minute to get something, cause then things don't always work out and the store might not have it and so on.
    But yea, I agree, the mail could wait, the meal comes first.
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