My wife made a purchase from
e-worlddirect. They charged her credit card and changed order status to "processed". 2 weeks later, nothing. She contacts them, is promised the order will ship ASAP. Week later contacts them again and is again told the order will ship ASAP. A shipping label is created with UPS. We wait several days, UPS shows that packaged has still not been submitted. We contact BBB. Company tells BBB that they're very sorry and that they will issue a refund. Wife talks to them on the phone and they tell her they will credit back the order. It's now over 2 months since initial order and no refund has been made.
Now here's the fun part. Credit card charge was not from e-worlddirect, but from M & B Supplies, Inc, a computer supplies company in Monroe with listed contact being Sam Krausz. On a different site, president of company is listed as Sara Krausz. On a different site, when searching by phone number listed next to the credit card charge, 845-782-4306, the company is now Upstate Computers Corp. with president Sara Krausz.
I wonder, maybe my wife should've used her Jewish name when contacting this company.
Contact the credit card company right away and dispute the charge. Since it's now more than two months, it may be too late, but you have nothing to lose by trying.
ReplyDeleteI just did. Citi, unlike BOA, has very nice online charge dispute form. You fill out what, where, when and why and don't need to deal with idiot phone reps.
ReplyDeleteBunch of Ganovim. Mamesh a shanda.
ReplyDeleteHow else do you think they support kollel?
ReplyDeleteinternet scams.
They can't get caught, because only "modern" Jews use this shtus anyway, and whom would the beis din beleive? You or a chassidishe fella?
P.S. its BofA. just cuz mom is anal since they used to be her empoloyers
i am working for e-world direct and they have such good customer service people are going crazy for this co, so i am wondering how is possabile you get ripped off, i would recomanded you should contact me personal i will try to help you out my email address is joerozen1@gmail.com
ReplyDeleteThen you should talk to your asshole friend J Ostr who kept promising to ship the stuff and didn't. Then you bastards lied to both BBB and my wife about reversing charges and never did. The only way I finally got the money was after telling the credit card to reverse charges. You're lucky I didn't get FTC and the Attorney General involved and didn't tell them about the 2, or is it 3, companies' interesting setup.
ReplyDeleteI wonder if my wife would've been treated better if she would've used her Jewish name when contacting customer service. Then again, you people don't seem to care much about who you screw over.
ReplyDeleteWell it sounds like a confusion or misunderstanding. or one company drop shipping from another as you got your funds back its time to remove this issue from your postings
ReplyDeleteConsidering how long it took and all the fun it entailed, I think not.
ReplyDeletema d'aluch sane lechavroch loy savot {mishna in uvot]
ReplyDeleteIt's here to prevent you and your company from screwing other people. And don't quote stuff when you only apply it to your customers and not to yourself.
ReplyDelete