I don't remember if I checked MTA's info site or not, this is not what this post is about. I emailed MTA about their website possibly being hacked on March 23rd, the reply came, brace yourselves for this one, on May 14th. It took MTA over a month and half to respond! Not only that, but the url for the official site listed in the response was misspelled!
This is what happens when you have a monopoly. A month and a half waiting time for email inquiries, buses and trains being late up to and over half an hour, half the subway being out of order on the weekends, AC not working in the summer, one technician installing a sign while four others stand around doing nothing, dirt, stink, filth, and always rising prices.
How bad are MTA buses? Both times wife gave birth, I would start walking from Maimo and meet the bus two to five blocks later. When working in Brooklyn Navy Yard, I would start walking from Prospect Park and meet the bus halfway, two thirds of the way, two blocks from work, or not at all. Sinai Academy, Bay Parkway and 79th bus stop, sometimes would meet the bus halfway, sometimes not. Three or four buses coming at the same time. Bus driver trainees driving buses full of people. The moron almost hit a car because he doesn't know how to make a turn! 95% of the subway not being wheelchair/stroller accessible. What's the point of that 5%?
Yes, there are new buses and new trains, but the quality of service always stays the same. The only thing MTA guarantees is an increase in price.